The Grievances Team acknowledged The difficulty, though the player eventually made a decision to Enable it go, owning used The cash during the account and expressing a desire to cease using the casino. The criticism was shut devoid of resolution.
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The Complaints Crew acknowledged The difficulty, nevertheless the participant ultimately decided to Permit it go, obtaining used the money during the account and expressing a need to quit utilizing the casino. The grievance was shut with no resolution.
We've reviewed the information concerning your request. As I am able to see, we sent a number of email messages to 2 distinctive email addresses, but regrettably, we did not obtain the requested facts.
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We acquired an update that the lender assertion you uploaded currently has long been recognized. There may be now yet another ask for to upload a photo of the lender card ending in 1595, in addition to a selfie holding this card.
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Thank you greatly for distributing your criticism. I’m definitely sorry to listen to about The difficulty you're dealing with along with your account. I entirely know how disheartening verification can be, especially when you’re bonus senza deposito eagerly waiting to complete your transaction.
The player from Italy confronted challenges with withdrawing winnings since the casino constantly requested impossible files, Irrespective of acquiring furnished obvious proof of possession of the cardboard.
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We are glad to hear that the problem has long been settled. We are going to go ahead and mark the criticism as 'settled' inside our method.
The player from Italy faced challenges with withdrawing cash in the casino, as she experienced submitted paperwork for verification 5 moments with out acquiring a response. She planned to escalate The problem as a result of not enough conversation and felt that it was unacceptable cure.